Privacy policy
Data protection guidelines
Ecadoc AI is a product operated by Capstruct Inc. Ecadoc AI provides intelligent blueprint reading and annotation features for AEC professionals to accelerate plan review and preserve project confidentiality securely promptly reliably accurately efficiently with precision for teams on site.
Ecadoc AI privacy policy
This Privacy Policy explains how we collect use and disclose information when you access or use Ecadoc AI and related documentation https://ecadoc.ai (the "Site").
Personal information we collect
When you access the Site we automatically collect technical device details including browser type IP address time zone and cookie identifiers. Additionally we record which drawing pages you view which search terms or external links referred you and how you interact with documents for rendering and analytics purposes. "Device Information."
- Cookies Data files placed on your device often including an anonymous unique identifier. ( Learn more about cookies and how to disable them: http://www.allaboutcookies.org )
- Log Files Track actions on the Site and collect IP address browser type referring pages and timestamps.
- Web Beacons Tags and Pixels Electronic files to monitor site usage and interaction.
- Google Analytics and Pixels Collect traffic related information and interaction behavior.
When you use subscription or purchase related features we may collect your name email billing address payment details and other information necessary to manage your account and invoices.
How we use your personal information
We use the collected Account Information to:
- Process subscription payments generate invoices and receipts
- Communicate with you
- Screen for potential fraud and risks
- Provide you with product updates feature announcements and service notices when consistent with your preferences
We use the collected Account Information to:
- Improve and optimize the Site experience
- Analyze user interactions for performance tracking
- Screen for potential risk and fraud
Sharing your personal information
We share your Personal Information with trusted third-party service providers to help us operate effectively:
- Google Analytics: To understand customer interactions and optimize experience (Learn more: Google Privacy Policy )
- Payment processor (Stripe)
Do not track
Please note, we do not alter our Site’s data collection practices when we detect a "Do Not Track" signal from your browser.
Your rights
If you are a resident of the European Economic Area (EEA):
- You have the right to access update or delete your personal information.
- If you wish to exercise these rights please contact us at support@ecadoc.ai
Data retention
We will retain your Account Information for our records unless you ask us to delete this information.
Minors
Our Site is not intended for individuals under the age of 18.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for legal or operational reasons.
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