Privacy policy

Note: Ecadoc AI is currently operating as an MVP Testing Edition. Certain commercial features (billing, subscriptions, refunds) are inactive during this phase.

Data protection guidelines

Ecadoc AI is a product operated byCapstruct Inc. Ecadoc AI provides intelligent blueprint reading and annotation features for AEC professionals to accelerate plan review and preserve project confidentiality securely promptly reliably accurately efficiently with precision for teams on site.

Ecadoc AI privacy policy

This Privacy Policy explains how we collect use and disclose information when you access or use Ecadoc AI and related documentationhttps://ecadoc.ai(the "Site").

Personal information we collect

When you access the Site we automatically collect technical device details including browser type IP address time zone and cookie identifiers. Additionally we record which drawing pages you view which search terms or external links referred you and how you interact with documents for rendering and analytics purposes. "Device Information."

CookiesData files placed on your device often including an anonymous unique identifier. ( Learn more about cookies and how to disable them:http://www.allaboutcookies.org)
Log FilesTrack actions on the Site and collect IP address browser type referring pages and timestamps.
Web Beacons Tags and PixelsElectronic files to monitor site usage and interaction.
Google Analytics and PixelsCollect traffic related information and interaction behavior.

When you use subscription or purchase related features we may collect your name email billing address payment details and other information necessary to manage your account and invoices.

How we use your personal information

We use the collected Account Information to:

Process subscription payments generate invoices and receipts
Communicate with you
Screen for potential fraud and risks
Provide you with product updates feature announcements and service notices when consistent with your preferences

We use the collected Account Information to:

Improve and optimize the Site experience
Analyze user interactions for performance tracking
Screen for potential risk and fraud

Sharing your personal information

We share your Personal Information with trusted third-party service providers to help us operate effectively:

Google Analytics: To understand customer interactions and optimize experience (Learn more: Google Privacy Policy )
Payment processor (Stripe)

Do not track

Please note, we do not alter our Site’s data collection practices when we detect a "Do Not Track" signal from your browser.

Your rights

If you are a resident of the European Economic Area (EEA):

You have the right to access update or delete your personal information.
If you wish to exercise these rights please contact us atsupport@ecadoc.ai

Data retention

We will retain your Account Information for our records unless you ask us to delete this information.

Minors

Our Site is not intended for individuals under the age of 18.

Changes

We may update this Privacy Policy periodically to reflect changes to our practices or for legal or operational reasons.

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